Team Member

Erin Baxley has 20 years of experience in higher education leadership specializing in financial aid administration, student success, and regulatory compliance. With a deep commitment to student success, Erin has built a career focused on removing financial barriers and helping students navigate the complexities of funding their education.

In her leadership roles, Erin has overseen comprehensive financial aid operations, ensuring compliance with federal, state, and institutional regulations while maintaining a student-centered approach within multiple systems and CRMs. She is known for her expertise in policy interpretation, process improvement, and the effective management of financial aid programs. Her leadership style is collaborative and empowering. She is dedicated to developing high-performing teams, fostering professional growth, and creating a culture of accountability and service excellence. She has successfully led initiatives to streamline processes, improve service delivery, and enhance the overall student experience.



A strategic thinker and problem solver, Erin excels at balancing regulatory requirements with institutional goals. She works closely with campus partners to align financial aid strategies with enrollment and retention objectives, ensuring that students have the support they need to persist and succeed.